I work for the patient transfer service as an ambulance care assistant. That means I drive patients to and from hospitals and assist them in and out of their homes.​
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I hope to transfer them with as little pain, and maintaining their dignity as much as is humanly possible.​
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There’s no chance to slacken because you know that the next time you open that door, you’re going out to collect somebody who may be an end-of-life patient, who may be going to dialysis, who may have learning difficulties, they may have dementia.​
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There are so many scenarios that trump my bad day; my bad day doesn’t matter. What I’ve got to do is get through that bad day and put it down to experience. And that’s what I do. It’s not about us. We drive, we deliver.